Overview

Documentation structure

This documentation is related to version: 24.4.1

The main product documentation is split into several sections:

• Manuals: Manual and operation guides for the devices
• Configuration: Configuration guides common to multiple products and used to manage cameras and other integrations.
• Integrations: All information related to the integration of a given brand and model of camera, router, video processor, etc. Check this section before
• Maintenance: Information about product updates, releases and remote support.
• Troubleshooting: General troubleshooting guides and frequently asked questions

Configuration links according to the device you want to configure.

Generic Setup

• Manual - RCP Installation
• Manual - RCP Lens
• Manual - RCP Scene

PTZ Camera

• Getting Started - IP Camera
• Integration - PTZ Joystick
• Integration - Stream Deck
• Configuration - Tally

Mini Camera

• Getting Started - Serial Camera
• Configuration - Tally

Camcorders

• VP4
• Integration - Stream Deck
• Configuration - Tally

Keep your product up to date

We release new software and firmware updates every couple of weeks to add new features, support new cameras and other integrations, and fix any reported issues as they appear. Please ensure your products are up to date before reporting any problem found.

The latest available version is 24.4.1. Check the Update Manual for detailed information on how to update your devices.