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Products Update

Cyanview provides 2 types of updates: Application updates and System Updates.

  • The Application update is a quick way to upgrade the main software only:
    • The device has to be connected on the internet
    • Your configuration is loaded back after the update
    • This is only possible when the application can be updated without requiring update of the file system libraries. This option is disabled otherwise and a system update is required.
  • The System update is an update of the complete filesystem: OS, libraries and applications
    • This can be applied offline
    • It is slower and takes about 15 minutes
    • The previous configuration is not loaded back but an automatic backup is made prior to the upgrade. The configuration can be restored manually from the "File" section of the web interface and is labeled "Snapshot @ SWUPDATE".

The CI0 and the first generation of RCP (serials CY-RCP-11-xx) are not updated "manually", they will automatically get their firmware from the RCP, RIO or GWY that they are connected to.

Backup your configuration​

It is always a good idea to do a backup of your setup following this guide. It will allows you to get back your configuration later if needed.

Application update​

  1. Make sure the device has internet access. Check the Connectivity check block, everything should be green
  2. Access your device web interface
  3. Click the Admin TAB wait until the list of available version are displayed.
  4. Click Select and start button of the release you want to upgrade to, wait a couple of minutes
cyanview-support-manual-update-firmware-application-available-releases
  1. After a few seconds, the release you selected will turn green.
cyanview-support-manual-update-firmware-application-running-executed-releases
  1. Your RCP Application is now updated

By default, only stable releases are displayed. If you want to test beta version, you need to enable it by clicking on the top right button in the admin tab *Show dev releases

cyanview-dev-button

Once activated, you will see all releases (stable and beta).

System update​

The System Update can be performed from a separate web interface

System Update from the web interface​

  1. Download the latest system update from the Release Download page.
  2. Open the update UI : cyanview-swupdate-page
    • You can see on this page some usefull informations:
      • HW : this is the type of hardware and revision (here cy-rcp)
      • Operating System : this is the actual version of your device (here 21.5.1rc18)
  3. Drag and drop the downloaded .swu file into the Software Update section of the page. cyanview-swupdate-page
  4. Don't close this tab and wait (takes around 15 minutes).
  5. After the update is completed, the device will reboot cyanview-swupdate-page
  6. You can refresh the page if required and check Operating System value, it should be the same as the one in your SWU file name.
  7. Based on this example:
    • I upgraded from 21.5.1rc18 to 21.5.1rc19
    • I should see 21.5.1rc18 in step 1 and 21.5.1rc19 in step 6