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REMI

Introduction​

Most users would recognise REMI as a Remote Production workflow terminology. With Cyanview it brings other features as well. This guide details how to use the REMI Tag when in a Wide Area network. The guide's steps are:

  • Confirming setup of REMI Tag on the LAN Setup guide
  • Didn't workflows for WAN, including remote production and wireless
  • Check cloud connectivity
  • Confirm REMI connection
  • RCP
  • RCP-J
  • RIO
  • NIO

Workflows​

LAN Workflow​

Before continuing, make sure you have setup the REMI tag in a Local network so you know the setup, ie the RCP can control the camera via a RIO/RCP/NIO before adding in the public internet.

You can find this setup guide here

WAN/Remote production workflow​

Recommend you follow the 'Connecting a RIO to a RCP' section first. Make sure it works locally then start to add your WAN

You can find this setup guide here

Within the WAN Workflows, there are a few different styles customers use

RIO WAN​

In this workflow, you can connect a RIO to the public internet or 4G/5G and control directly a camera in a different location to the RCP

For example, connect a FX3 Mirrorless camera to the RIO via USB and then a 4G Dongle on the RIO. It can then connect to the RCP over the 4G connection and the FX3 is shaded wirelessly

RIO WAN

RCP WAN​

For a remote production workflow, you might have several RCPs at a local MCR but want to control cameras or other RCPs are remote sites. You can use the REMI Tag to connected over a WAN to then connect to the RCPs in different locations

RCP WAN

RIO WAN​

Equally another method for remote production is to use a RIO to then connect to multiple IP Cameras. In this workflow, you can have several IP cameras at a remote location and a RCP or RCPs at a local MCR. The RCPs connect to the RIO over the WAN, then the RIO talks to the cameras.

This ensures the IP Cameras are not affected by the latency of the WAN network as the communication is handled between the RCP and RIO

RCP WAN

Cloud​

The cloud only applies for WAN. So only with compatible devices: RCP and RIO. If you have a RIO with LAN Licence (Previously RIO Live) and want to have WAN control of your camera, you can purchase a license to upgrade to WAN.

If you have an RCP the cloud control is included, unlimited and free of charge.

It provides : remote camera control over internet and allows you to remote access web UI from any location

note

The goal of the cloud is to avoid any firewall setup as all units will open OUTGOING connections. It will act as a rendezvous server.

If you still need to open ports:

  • DNS (dynamic) : remi.cyanview.com
  • DNS (Europe) : 1-eu-west-3.remi.cyanview.com
  • DNS (US) : 1-us-west-2.remi.cyanview.com
  • port : 7887

Configuration​

Make sure you have setup the REMI tag. If you haven't look at the LAN workflow here

Check the connection​

Now you have the REMI Tag all setup. Make sure the devices are connected to the internet.

The quickest way to tell is by going to the REMI Menu and looking at the cloud. If it is RED, no connection. If it is Green, connection is good.

RCP WAN

note

One device can be associated to multiple groups.

Once setup on all devices, you can now see status of all the devices in your "groups":

On this menu, there are 2 icons

  • Cloud : means this device can be reached by the cloud
  • Ethernet : means this device can be reached using a local link

And a list of camera exported by this device

note

Pay attention that group names could be guessable and act as a password. So try to make them as secure as possible and not share with anybody that shouldn't access your cameras

Once RIO's and RCP's are in the same group, you can access the webpage from anywhere

If you click on the cloud or 10.192.15.4 link next to cy-rio-15-4, it will open a new page with your RIO configuration

No Connection to cloud?​

Double check your internet connection

Go to the Admin page and scroll down to connectivity check:

RCP WAN

All these checks must be green to continue

Connection to internet but no REMI?​

Double check which server your are running on, if you are in the US, you will need to change

Go to REMI menu and activate the advance menu (3 Dots on the top right)

US Serv REMI